FINTECH

FINTECH

FINTECH
Why Your Accountant & Lawyer Are Suddenly Asking for Your ID

Why Your Accountant & Lawyer Are Suddenly Asking for Your ID

Why is your accountant suddenly asking for your driver's licence or passport? Australia's new AML/KYC reforms are extending identity verification requirements to accountants, lawyers and other professionals, bringing them into line with practices that have existed in the financial sector for years.

FINTECH
Does Australia Need a Social Media Ombudsman?

Does Australia Need a Social Media Ombudsman?

We have ombudsmen for telecommunications, banking and financial services. As social media platforms become increasingly important to our businesses and daily lives, should Australia establish an independent ombudsman to help resolve disputes with Big Tech?

FINTECH
ACMA’s SMS Rules Are a Start — But They Are Not Enough to Protect Consumers

ACMA’s SMS Rules Are a Start — But They Are Not Enough to Protect Consumers

Having worked across telecommunications and fintech for many years, I welcome ACMA's new SMS Sender ID Register. However, I believe the reforms are years overdue and fall well short of what is needed to properly protect Australian consumers from SMS scams.

FINTECH
When the KYC Officer Gets Flagged: The Pitfalls of Automated PEP Screening

When the KYC Officer Gets Flagged: The Pitfalls of Automated PEP Screening

If you are facing mysterious, repeated rejections online, don't give up. The system is flawed, but with the right vocabulary and a little persistence, you can break through the automated wall and claim your financial access back.