FINTECH

FINTECH

FINTECH
Has the Smartphone Become Boring?

Has the Smartphone Become Boring?

After nearly twenty years of smartphones, annual upgrades have become increasingly predictable. With Apple reportedly preparing its first foldable iPhone, this article asks whether a new form factor can make smartphones exciting again, or whether becoming boring is simply a sign of how successful and mature the technology has become.

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AI Should Help Us Think, Not Think for Us

AI Should Help Us Think, Not Think for Us

A hilarious comedy sketch about two people relying on AI to have a simple conversation raises a much more serious question. As artificial intelligence becomes part of everyday life, are we using it to help us think, or are we slowly allowing it to think for us?

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The World's Richest Gold Mine Might Already Be in Your Home

The World's Richest Gold Mine Might Already Be in Your Home

What if the world's next gold mine isn't underground, but sitting in a forgotten drawer at home? This article explores the hidden value of electronic waste through a personal experience that changed the way I think about obsolete technology.

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Is Your Personal Information Ever Really Safe?

Is Your Personal Information Ever Really Safe?

Data breaches have become an unfortunate reality of modern life, affecting organisations of every size and industry. While we can't always prevent them, we can take practical steps to better protect our digital identity and reduce the risk of becoming a victim of identity theft.

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Artificial Intelligence Isn't New. We've Been Here Before.

Artificial Intelligence Isn't New. We've Been Here Before.

Is Artificial Intelligence really different from the computer revolution that began decades ago? Looking back at the rise of personal computers, stock market automation and digital music, I explore why today's AI debate feels surprisingly familiar—and why one timeless computing principle still applies: garbage in, garbage out.

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Why Your Accountant & Lawyer Are Suddenly Asking for Your ID

Why Your Accountant & Lawyer Are Suddenly Asking for Your ID

Why is your accountant suddenly asking for your driver's licence or passport? Australia's new AML/KYC reforms are extending identity verification requirements to accountants, lawyers and other professionals, bringing them into line with practices that have existed in the financial sector for years.

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Does Australia Need a Social Media Ombudsman?

Does Australia Need a Social Media Ombudsman?

We have ombudsmen for telecommunications, banking and financial services. As social media platforms become increasingly important to our businesses and daily lives, should Australia establish an independent ombudsman to help resolve disputes with Big Tech?

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ACMA’s SMS Rules Are a Start — But They Are Not Enough to Protect Consumers

ACMA’s SMS Rules Are a Start — But They Are Not Enough to Protect Consumers

Having worked across telecommunications and fintech for many years, I welcome ACMA's new SMS Sender ID Register. However, I believe the reforms are years overdue and fall well short of what is needed to properly protect Australian consumers from SMS scams.

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When the KYC Officer Gets Flagged: The Pitfalls of Automated PEP Screening

When the KYC Officer Gets Flagged: The Pitfalls of Automated PEP Screening

If you are facing mysterious, repeated rejections online, don't give up. The system is flawed, but with the right vocabulary and a little persistence, you can break through the automated wall and claim your financial access back.